Are NHS Trust Boards in tune with what clinicians and managers are feeling?

According to a survey conducted by the King’s Fund  in February and March 2014 about leadership, culture and compassionate care in the NHS there is a discrepancy between the views of executive directors and those of other NHS staff.  Aimed at clinicians and managers the survey asked such questions as  Is high quality care given enough priority? and What do you think of the quality of leadership in the NHS?

Patient feedback

The report indicates that 89% of staff now feel that patient feedback is encouraged and 61% feel that patient feedback is acted upon.

King’s Fund May 2014.  Culture and Leadership in the NHS

 

 

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